Build Relationships. Deliver Value. Drive Success!
Client Account Manager (Fully Remote)
Location: Fully Remote (USA)

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About PPC Ads Agency:
PPC Ads Agency specializes in delivering high-performing PPC campaigns for businesses of all sizes, focusing on driving traffic, leads, and measurable ROI. With a proven track record of success, we’ve helped countless clients scale their businesses with data-driven strategies and cutting-edge tools. As we continue to expand our portfolio, we’re looking for driven and enthusiastic professionals to join our growing team.

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Position Overview:
We are looking for a dedicated Client Account Manager to serve as the primary point of contact for our clients, ensuring their success and satisfaction. This role is ideal for someone with exceptional communication skills, a passion for digital marketing, and a knack for building strong, trust-based relationships. The Client Account Manager will act as the bridge between our clients and internal teams, aligning services with client goals to deliver outstanding results.

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In this role, you’ll get to own:

Client Relationship Management:

• Build and maintain long-term relationships with clients, serving as their trusted advisor.
• Proactively communicate updates, reports, and insights to clients to showcase progress and results.
• Address client concerns promptly and effectively, ensuring client satisfaction at all times.

Strategic Planning & Execution:

• Collaborate with clients to understand their business goals and translate them into actionable PPC strategies.
• Work closely with internal teams to execute campaigns that align with client objectives and drive measurable outcomes.
• Provide strategic recommendations to optimize campaigns for maximum ROI.

Performance Monitoring & Reporting:

• Monitor campaign performance using analytics tools, identifying areas for improvement and providing actionable insights.
• Prepare and deliver regular performance reports, highlighting key metrics and campaign successes.
• Use data-driven analysis to recommend next steps and showcase value.

Team Collaboration:

• Act as the voice of the client within the organization, ensuring their needs are met.
• Partner with the PPC specialists and marketing teams to align on campaign execution and strategy.
• Work with leadership to identify opportunities for upselling or cross-selling additional services.

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What we’re looking for:

Skills & Experience:

• 3+ years of experience in account management, client services, or a related role, preferably in digital marketing or advertising.
• Strong understanding of PPC campaigns, Google Ads, and digital marketing principles.
• Excellent interpersonal and communication skills, with the ability to explain technical concepts to non-technical clients.
• Proven ability to manage multiple clients and projects simultaneously, meeting deadlines without compromising quality.
• Familiarity with analytics tools like Google Analytics, WhatConverts, or similar platforms.

Personal Qualities:

• Client-first mindset with a proactive approach to problem-solving.
• Highly organized with exceptional attention to detail.
• Results-oriented and passionate about helping businesses grow.

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Company Benefits/Perks:

• Remote-First: Enjoy the flexibility of working from anywhere with no return-to-office policies.
• Professional Growth: Opportunities to develop your skills and advance in a growing agency.
• Generous PTO: Flexible vacation policies and time off to recharge.
• Team Culture: Be part of a supportive, inclusive, and collaborative team.
• Tools & Resources: Access to top industry tools and training to excel in your role.

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Before you apply, check us out:

• Learn more about our team and culture on our website.
• See the results we’ve achieved for clients in our case studies.
• Read client testimonials and reviews to see why businesses trust PPC Ads Agency.

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If you’re excited about joining a dynamic, growing agency where your contributions truly matter, we’d love to hear from you! PPC Ads Agency is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.